FAQ
Common questions
Can't find what you're after? Email orders@vegimart.com.au and we'll get back to you directly.
How do I place an order?
Order online any time — browse produce, add it to your cart, then choose pickup or delivery at checkout. No account needed, though signing in saves your details for next time. Pay by PayID, card, or cash on pickup.
What if something I ordered isn't available?
If it's out of stock on the morning of your run, we pick the freshest equivalent and only charge you for what's actually delivered — we'll always tell you what changed.
When do orders need to be in?
Orders close at 9:00pm the evening before for Wednesday delivery; Saturday orders can be placed the same day, right up until pickup/delivery — the next available date is always shown at checkout, and rolls forward automatically once a cutoff passes.
Which suburbs do you deliver to?
Right now: Tarneit, Truganina, Werribee, every week.
Why do you deliver on set days instead of every day?
We source fresh for each run — straight from farm to door — rather than holding stock, which is what keeps things fresher for longer. Set delivery days let us do that properly instead of spreading ourselves thin.
Is there a delivery fee or order minimum?
No order minimum. Delivery is $5, or free on orders of $50 and over — it's calculated automatically and shown in your cart as you shop.
What if I'm not home when you deliver?
Let us know your preferred drop-off instructions when you order and we'll leave your delivery somewhere safe, or arrange a time that works.